
Sales Call Center
الوصف الوظيفي
المسؤوليات
Initiate outbound calls to prospective clients to promote products and services.
Respond to inbound inquiries from customers with professionalism and enthusiasm.
Maintain and update customer records in the CRM system accurately.
Achieve or exceed daily, weekly, and monthly sales targets and performance metrics.
Provide exceptional customer service by resolving issues and answering questions in a timely manner.
Collaborate with team members to share best practices and improve processes.
المتطلبات
Associate or bachelor's degree preferred.
Proven experience in sales or customer service, preferably in a call center environment.
Strong verbal communication skills and a persuasive personality.
Ability to handle objections and close sales confidently.
Proficiency in using CRM software and basic computer applications.
Excellent listening skills and the ability to work well under pressure.