Merchant Growth Executive (Account Manager)

About Paymob
 Paymob is a leading FinTech company revolutionizing payment solutions in the MENA region. At Paymob, we believe in enabling businesses to thrive by offering secure, innovative, and scalable tools that simplify payments for everyone.
We’re proud to power millions of transactions for some of the biggest names in the region, with a team of innovators spread across Egypt, UAE, KSA and Oman.
We foster a value driven culture focused on continuous learning, empowering our people, and collaborating as one global team to create real impact
Job purpose:
We are looking for a motivated Account Manager to join our team in Egypt, focusing on managing and growing relationships with our existing merchants in the Egyptian market. The ideal candidate will have a strong background in account management with an emphasis on upselling and cross-selling, aiming to maximize merchant value and drive revenue growth.  

Key Responsibilities: 
-Manage and nurture existing merchant accounts.
-Upsell and cross-sell Paymob products and services.
-Follow up with merchants to ensure satisfaction and retention.
-Monitor merchant activity and provide actionable insights.

What We're Looking For: 
-Bachelor’s degree or equivalent experience.
-Strong communication, negotiation, and interpersonal skills.
-Customer-focused with problem-solving abilities.
-Previous experience in sales, account management, or fintech is a plus.

Why You’ll Love It Here
At Paymob, our people are at the core of everything we do. Our culture is built around values that drive how we work, grow, and succeed together:
·      We offer competitive compensation packages and performance driven incentive programs.
·      We offer a flexible hybrid work model that supports both in office collaboration and remote productivity.
·       We invest in continuous career coaching to support your growth and long-term development.
·      We collaborate across borders, embracing diversity and shared success.