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Full-timeWhite Collar

Medical Office Assistant

TorontoRetailOn-site
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Job Description

We are seeking a dedicated Medical Office Assistant to join our healthcare team. In this role, you will be responsible for providing administrative support to ensure the smooth operation of our medical office. You will be the first point of contact for patients, assisting them with their inquiries and ensuring a welcoming environment.

The ideal candidate will possess strong organizational skills and a keen attention to detail. You will assist with scheduling appointments, managing patient records, and handling billing inquiries. Your ability to communicate effectively and maintain confidentiality will be essential in providing excellent patient care and support to our medical staff.

Responsibilities

  • Greet and assist patients upon arrival

  • Schedule and confirm appointments

  • Maintain patient records and ensure accuracy

  • Handle billing and insurance inquiries

  • Answer phone calls and respond to patient inquiries

  • Support medical staff with administrative tasks as needed

Requirements

  • High school diploma or equivalent

  • Previous experience in a medical office or healthcare setting preferred

  • Proficient in Microsoft Office Suite and electronic medical records (EMR) systems

  • Strong communication and interpersonal skills

  • Ability to multitask and work in a fast-paced environment

  • Knowledge of medical terminology is a plus

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