Medical Office Assistant
Job Description
We are seeking a dedicated Medical Office Assistant to join our healthcare team. In this role, you will be responsible for providing administrative support to ensure the smooth operation of our medical office. You will be the first point of contact for patients, assisting them with their inquiries and ensuring a welcoming environment.
The ideal candidate will possess strong organizational skills and a keen attention to detail. You will assist with scheduling appointments, managing patient records, and handling billing inquiries. Your ability to communicate effectively and maintain confidentiality will be essential in providing excellent patient care and support to our medical staff.
Responsibilities
Greet and assist patients upon arrival
Schedule and confirm appointments
Maintain patient records and ensure accuracy
Handle billing and insurance inquiries
Answer phone calls and respond to patient inquiries
Support medical staff with administrative tasks as needed
Requirements
High school diploma or equivalent
Previous experience in a medical office or healthcare setting preferred
Proficient in Microsoft Office Suite and electronic medical records (EMR) systems
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Knowledge of medical terminology is a plus