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Full-timeWhite Collar
Assistant Service Worker
HeliopolisSalesOn-site
Job Description
The Assistant Service Worker will support service operations within our Biotechnology & Pharmaceuticals organization, ensuring critical assistance in meeting our customers' needs and maintaining high standards of service delivery. This role requires a detail-oriented individual who thrives in a fast-paced environment and is committed to upholding our quality standards and regulatory compliance.
Responsibilities
- Assist in the daily operations of the service department, ensuring that all workflows are executed efficiently and effectively.
- Provide support in the management of service requests and coordinate with field technicians and service representatives.
- Maintain accurate and up-to-date records of service activities, including service requests and procedure statuses.
- Assist in inventory management, ensuring supplies and materials are stocked and available for service operations.
- Participate in training sessions and workshops to maintain a high level of product knowledge and service capabilities.
Requirements
- High school diploma or equivalent; additional certification in related areas preferred.
- 1-2 years of experience in a service or administrative support role, preferably in the Biotechnology or Pharmaceuticals industry.
- Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
- Excellent communication skills, both written and verbal, to interact with customers and team members professionally.
- Basic knowledge of industry-specific software and tools, along with proficiency in Microsoft Office Suite.