
Retail sales supervisor
Job Description
Responsibilities
· Team Supervision:
o Supervise and guide Retail Sales Representatives in their daily activities.
o Assign territories, plan routes, and monitor sales call effectiveness.
o Conduct joint field visits to coach representatives and assess execution.
o Train new representatives on product knowledge and sales techniques.
· Sales Execution:
o Monitor daily sales performance against targets.
o Ensure effective implementation of promotions and brand visibility.
o Resolve customer issues escalated by representatives.
· Market Intelligence:
o Monitor market conditions and competitor activity within the territory.
o Provide feedback and insights to the Area Sales Manager.
· Reporting:
Prepare daily and weekly reports on team performance and market feedback.
Requirements
- Academic and Professional Qualifications
· Bachelor's degree in Business Administration, Commerce, or a related field.
- Experience
· 3+ years of retail sales experience in FMCG,
· 1+ years in a supervisory or senior representative role.
- Skills and Competencies
· Strong coaching and leadership abilities.
· Good communication skills.
· Valid driver's license.
· Excellent organizational, communication, and problem-solving skills.
· Good in MS Excel for reporting.
· Ability to work under pressure and meet deadlines.
· Proven leadership and team development abilities.