E-Commerce Account Manager

About Paymob:
Paymob is a leading FinTech company revolutionizing payment solutions in the MENA region. At Paymob, we believe in enabling businesses to thrive by offering secure, innovative, and scalable tools that simplify payments for everyone.
We’re proud to power millions of transactions for some of the biggest names in the region, with a team of innovators spread across Egypt, UAE, KSA and Oman.
We foster a value driven culture focused on continuous learning, empowering our people, and collaborating as one global team to create real impact.

Job purpose:
As an E-Commerce Account Manager at our leading FinTech company, you will play a pivotal role in driving our online sales strategies, managing merchant relationships, and optimizing our e-commerce platforms to enhance user engagement and revenue growth. You will collaborate with cross-functional teams to deliver exceptional service to our diverse clientele and ensure the success of their online transactions.

Key Responsibilities:

• Develop and implement e-commerce strategies to increase sales and market share.
• Manage relationships with key clients, ensuring their needs are met and exceeded.
• Analyze sales data to derive insights and inform strategies for performance improvement.
• Work closely with teams to enhance user experience and resolve issues.
• Identify opportunities for product upselling and cross-selling to maximize revenue.
• Monitor industry trends and competitor activities to adapt strategies accordingly.

What We're Looking For:

• Fresh grads are very welcome to apply
• Bachelor's degree in Business, Marketing, or a related field.
• 2+ years of experience in e-commerce account management, preferably in the FinTech industry.
• Strong understanding of digital marketing principles and online sales strategies.
• Excellent communication and interpersonal skills with a client-centric approach.
• Ability to analyze data and make data-driven decisions effectively.

Why You’ll Love It Here:

At Paymob, our people are at the core of everything we do. Our culture is built around values that drive how we work, grow, and succeed together:

• We offer competitive compensation packages and performance driven incentive programs.
• We offer a flexible hybrid work model that supports both in office collaboration and remote productivity.
• We invest in continuous career coaching to support your growth and long-term development.
• We collaborate across borders, embracing diversity and shared success.