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Full-timeWhite Collar
Merchant Support Specialist
Paymob Head OfficeCall CentreOn-site
Job Description
We’re looking for a passionate Merchant Support Specialist to be the first point of contact for our partners, ensuring their journey with Paymob is smooth, efficient, and exceptional.
Responsibilities
-Handle inbound calls, emails, and chats from merchants.
-Troubleshoot and resolve merchant inquiries.
-Provide guidance on Paymob’s products and services.
-Collaborate with internal teams to deliver a seamless support experience.
Requirements
-Fresh graduates are welcome 🚀
-0–2 years of experience in customer service, call center, or merchant support (fintech or banking is a plus).
-Excellent communication & problem-solving skills.
-Passion for helping people and delivering a great experience.