Sales Acquisition Specialist - POS

About Paymob 
Paymob is a leading FinTech company revolutionizing payment solutions in the MENA region. At Paymob, we believe in enabling businesses to thrive by offering secure, innovative, and scalable tools that simplify payments for everyone. 
We’re proud to power millions of transactions for some of the biggest names in the region, with a team of innovators spread across Egypt, Saudi, UAE, and Oman.
We foster a value driven culture focused on continuous learning, empowering our people, and collaborating as one global team to create real impact.

Job Purpose:
We are looking for a motivated Sales Specialist to join our team in Abu Dhabi, focusing on managing and growing relationships with our existing merchants in the UAE market. The ideal candidate will have a strong background in account management with an emphasis on upselling and cross-selling, aiming to maximize merchant value and drive revenue growth

Key Responsibilities :

• Serve as the primary point of contact for our existing merchants in the UAE market, ensuring high levels of customer satisfaction.
• Maintain regular communication with merchants to understand their evolving needs and provide relevant solutions.
• Build and nurture strong relationships with key decision-makers to ensure long-term partnerships.
• Identify opportunities to cross-sell complementary products or services to existing merchants.
• Analyze merchant needs and recommend upgrades or premium offerings to maximize merchant value and increase revenue.
• Develop personalized sales strategies to encourage merchants to explore additional product lines.
• Present product enhancements, new features, or higher-tier offerings to help merchants optimize their business operations.
• Foster long-term relationships with merchants by understanding their growth goals and aligning additional products/services that support those objectives.
• Collaborate with the marketing and product teams to develop promotional materials and campaigns that encourage cross-selling and upselling.
• Meet and exceed revenue targets through strategic cross-sell and upsell initiatives.
• Track performance metrics related to upselling and cross-selling, adjusting strategies as needed to improve conversion rates.
• Act as a trusted advisor for merchants, guiding them on how to best utilize Paymob’s solutions to drive their business success.
• Proactively address any issues or challenges faced by merchants to ensure a smooth experience with Paymob's products and services.
• Work closely with internal teams to provide feedback on merchant needs and help shape future product developments.

What we're looking for:

• 2-3 years of experience in account management, sales, or a related field.
• Fluent in English with excellent communication and presentation skills.
• Strong understanding of Paymob’s products and the fintech industry.
• Proven track record of managing client relationships and driving revenue growth through upselling and cross-selling.
• Ability to work in a fast-paced environment and adapt to changing market dynamics.
• Strong analytical skills with the ability to derive insights from data.

Why you'll love it here:

At Paymob, our people are at the core of everything we do. Our culture is built around values that drive how we work, grow, and succeed together:

• We offer competitive compensation packages and performance driven incentive programs.
• We offer a flexible hybrid work model that supports both in office collaboration and remote productivity.
• We invest in continuous career coaching to support your growth and long-term development.
• We collaborate across borders, embracing diversity and shared success.