Customer Service Specialist – Legal Services
Job Description
Are you fluent in English, detail-oriented, and confident communicating with clients? Join an international legal team supporting clients seeking legal assistance.
Responsibilities
Handle incoming calls and inquiries from potential clients.
Collect and accurately document client information.
Maintain organized records and ensure attention to detail.
Communicate professionally with clients and internal teams.
Support the legal team throughout the client intake process.
Requirements
Bachelor's degree is required.
Excellent spoken and written English.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Ability to handle high call volumes while maintaining accuracy.
Legal, call center, intake, or customer service experience is a plus.
Basic experience with Microsoft Office is preferred.
Work Details
Full-time | Monday–Friday
Working hours: 4:00 PM–12:00 AM Cairo time.
Location: Remote