HR Operations Specialist

About Paymob :
Paymob is a leading FinTech company revolutionizing payment solutions in the MENA region. At Paymob, we believe in enabling businesses to thrive by offering secure, innovative, and scalable tools that simplify payments for everyone.
We’re proud to power millions of transactions for some of the biggest names in the region, with a team of innovators spread across Egypt, UAE, KSA and Oman.
We foster a value driven culture focused on continuous learning, empowering our people, and collaborating as one global team to create real impact.

Job purpose:

Own and execute core HR operations activities to ensure accurate, timely, and compliant HR processes throughout the employee lifecycle. The role will support onboarding and offboarding, employee records management, medical and social insurance administration, HR documentation, payroll-related activities, and process improvements within Paymob’s fast-paced fintech and payments environment.

Key Responsibilities:

• Manage end-to-end employee onboarding and offboarding processes, ensuring timely documentation and coordination with relevant departments.

• Administer medical insurance processes, including employee additions, deletions, and inquiries.

• Handle social insurance procedures and maintain accurate personnel documentation.

• Support payroll preparation by validating employee data and assisting with payroll variance follow-up.

• Maintain employee files, HR databases, and operational trackers using Microsoft Excel.

• Prepare employment documents, letters, contracts, and other HR-related paperwork.

• Respond to employee inquiries regarding HR operations, benefits, and documentation.

• Ensure compliance with internal HR policies and applicable Egyptian labor and social insurance regulations.

• Prepare HR operational reports and identify opportunities to improve processes and employee experience.

What We're Looking For:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 2–3 years of experience in HR Operations, HR Administration, or a similar role.

• Hands-on experience managing employee onboarding and personnel documentation.

• Practical experience handling medical insurance administration and coordinating with insurance provider

• Good knowledge of social insurance procedures, documentation, and employee registration processes.

• Experience managing employee offboarding and clearance procedures.

Why You’ll Love It Here
At Paymob, our people are at the core of everything we do. Our culture is built around values that drive how we work, grow, and succeed together:
· We offer competitive compensation packages and performance driven incentive programs.
· We offer a flexible hybrid work model that supports both in office collaboration and remote productivity.
· We invest in continuous career coaching to support your growth and long-term development.
· We collaborate across borders, embracing diversity and shared success.