ElSewedy Engineering Industries SEI
رجوع
دوام كاملوظائف مكتبية

Customer Service Representative

MohandseenLightingمن مقر العمل
قدّم الآن

الوصف الوظيفي

  • Responsible for handling incoming and outgoing calls through the hotline, following up on customer requests, and coordinating with clients and internal teams to ensure proper communication and timely resolution.

المسؤوليات

  • Handle incoming and outgoing calls through the hotline.
  • Follow up on customer requests and inquiries.
  • Coordinate with customers and internal teams.
  • Ensure proper and clear communication.
  • Resolve customer issues in a timely manner.
  • Follow up on pending requests until resolution.
  • Maintain a high level of customer satisfaction

المتطلبات

  • Bachelor’s degree or relevant qualification.
  • 1–3 years of experience in Customer Service or Call Center is preferred.
  • Good communication and interpersonal skills.
  • Good command of English is preferred.
  • Ability to handle customer requests and complaints professionally.
  • Good problem-solving and follow-up skills.A
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