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Full-timeWhite Collar
Customer Service Representative
MohandseenLightingOn-site
Job Description
- Responsible for handling incoming and outgoing calls through the hotline, following up on customer requests, and coordinating with clients and internal teams to ensure proper communication and timely resolution.
Responsibilities
- Handle incoming and outgoing calls through the hotline.
- Follow up on customer requests and inquiries.
- Coordinate with customers and internal teams.
- Ensure proper and clear communication.
- Resolve customer issues in a timely manner.
- Follow up on pending requests until resolution.
- Maintain a high level of customer satisfaction
Requirements
- Bachelor’s degree or relevant qualification.
- 1–3 years of experience in Customer Service or Call Center is preferred.
- Good communication and interpersonal skills.
- Good command of English is preferred.
- Ability to handle customer requests and complaints professionally.
- Good problem-solving and follow-up skills.A